Shipping policy
🚚 Shipping Policy – BestonLab™
At BestonLab™, we ship directly from our trusted warehouse partners in Asia to bring you the best value. Below is everything you need to know about shipping timelines and how we deliver your order.
📦 Processing Time
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Orders are typically processed within 1–3 business days.
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Once shipped, you’ll receive a tracking number via email.
🌍 Shipping Locations
We ship to:
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United States (all states & territories)
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Selected international countries (expanding soon)
🚀 Estimated Delivery Time
| Destination | Estimated Time |
|---|---|
| United States | 10–20 business days |
| Canada / Australia / UK | 12–22 business days |
| International | 12–25 business days |
📌 Please note: Shipping time may vary slightly during holidays, customs delays, or high demand periods.
💵 Shipping Fees
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Free standard shipping on all orders over $50.
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Flat rate $5.99 shipping fee for orders under $50.
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International rates calculated at checkout.
📦 Tracking Your Order
We provide a tracking link via email within 3–5 days after your order is shipped. You can track progress from warehouse to your door.
🛃 Customs, Duties & Taxes
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For international shipments, local customs or import taxes may apply depending on your country.
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These are not included in our prices and are the customer’s responsibility.
❗ Delayed / Lost Packages
If your package hasn’t arrived after 25 business days, please email us at support@bestonlab.com — we’ll investigate and assist immediately.
🧾 Wrong Address Disclaimer
Please double-check your shipping address before checkout.
We are not responsible for packages sent to incorrectly entered addresses.
🙋 Need Help?
Contact our team anytime at support@bestonlab.com or call +1 (216) 342-2886.